At mrlucky 88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This Privacy Policy clearly and transparently explains how we collect, store, use, and protect your personal information.
Six core principles that form the foundation of how MrLucky 88 manages and protects your personal data
MrLucky 88 ("we", "our platform") takes the privacy and personal data protection of every user seriously. This Privacy Policy explains in detail how we collect, store, use, disclose, and protect your personal information when you use the MrLucky 88 online sports betting and casino platform.
This Privacy Policy applies to all users of the MrLucky 88 platform, including visitors, registered users, and active members. It covers all your interactions with our platform via the website, mobile app, email, customer support services, and any other communication channels we provide.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. As a platform serving Malaysians, compliance with local data protection laws is a fundamental obligation.
Mrlucky 88 only collects data necessary to provide the services you use. Below are the categories of data we collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Mandatory |
| Contact Information | Phone number, email address, mailing address | Mandatory |
| Financial Data | Bank account number, account holder name, transaction history | Required for transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Betting history, games played, activity logs | Automatic |
| Communication Data | Customer support chat records, emails | Where applicable |
MrLucky 88 collects your personal data through the following methods:
MrLucky 88 uses your personal data solely for legitimate purposes directly related to the services we offer. The following are the primary purposes for which your data is used:
MrLucky 88 does not sell or rent your personal data to any third party. However, in certain circumstances, we may need to share your information with the following parties:
MrLucky 88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
Data Retention Period: mrlucky 88 retains your personal data for as long as your account remains active, plus any additional period required under Malaysian law — typically 7 years for financial records in accordance with accounting legislation. After this period, your data will be securely deleted or anonymised.
The MrLucky 88 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some features on the MrLucky 88 platform.
Under Malaysia's PDPA 2010 and the mrlucky 88 privacy policy, you have the following rights regarding your personal data:
The mrlucky 88 platform is strictly for individuals aged 21 and above. We do not knowingly collect or store any personal data from individuals under the age of 21.
Should we discover that we have collected personal data from an individual under the age of 21 without proper age verification, we will take immediate steps to delete that information from our systems and close the account in question.
If you are a parent or guardian who believes your child has registered on mrlucky 88 without your knowledge, please contact us immediately at support@mrlucky88-bangla.com so we can take the appropriate action.
The MrLucky 88 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the MrLucky 88 platform and does not cover the privacy practices of any third-party websites you visit through links on our platform.
Mrlucky 88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.
MrLucky 88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, updates to relevant Malaysian laws, or improvements in how we handle data. The "Last Updated" date at the top of this page will always reflect the most current version.
For material and significant amendments, mrlucky 88 will notify you by email or in-platform notification at least 14 days before the changes take effect. Your continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding the mrlucky 88 Privacy Policy or how we handle your personal data, please contact our Data Protection Officer via:
We are committed to handling all privacy-related enquiries seriously and will respond within 14 business days of receipt. For complaints that cannot be resolved directly with us, you have the right to refer the matter to the Department of Personal Data Protection (JPDP) Malaysia.